white empty print error

Question

Print Error : WHITE (Empty) happens when trying to print, therefore will not print. Using Acrorip 10.3, Epson xp15000. Have checked all settings numerous times.

Answer 1

> Please make sure all the settings (especially the layout tab settings ) are correct in your software and here is a youtube video on the paper settings for your reference -

https://www.youtube.com/watch?v=Gp_qq4e8fnc

> Please make sure you have the full drivers installed - not just the generic drivers which windows detects and uses.

> If any of the above doesn't help means this could be a driver conflict and so in that case please " Contact  Us" here at the link below so we can troubleshoot and send you another version with updated drivers to try with your XP15000-

contact @ acrorip.com